Notice of Privacy Practices

Your Protected Health Information may be used and disclosed for treatment, payment, healthcare operations and other purposes permitted or required by law. Ginger Medical ACE may use and disclose your Protected Health Information for the following purposes:

TREATMENT

We may use or disclose your PHI to provide coaching, telehealth, therapy, and psychiatry services as part of our product and service offerings. We may also disclose PHI to doctors, therapists, or other healthcare providers who are involved in taking care of you and your health.

PAYMENT

We may use and disclose PHI about you so that the health services you receive may be billed to and payment may be collected from you, an insurance company, or a third party.

HEALTHCARE OPERATIONS

We may use and disclose PHI about you for activities necessary to support, operate, and improve our products and services. For example, we may use your PHI to monitor and/or improve the quality of our services, respond to patient inquiries, and review the competence and qualifications of our providers and coaches. We may de-­identify your Protected Health Information to remove personal information that identifies you (for example your name and address) in order to develop new products and/or services, or to work with others who assist us in the development of such products and/or services, which we can use to better serve you.

BUSINESS ASSOCIATES

We may disclose your Protected Health Information to other companies or individuals, known as "Business Associates," who provide services to us or on our behalf. For example, we may use a company to perform billing services or process prescription orders on our behalf. Our Business Associates are contractually required to protect the privacy and security of your Protected Health Information and notify us of any improper disclosure of information.

PERSONS INVOLVED IN YOUR CARE OR PAYMENT FOR CARE

We may disclose limited Protected Health Information to a family member or other individual involved in your care or payment for your health care.

PERSONAL REPRESENTATIVES

We may disclose Protected Health Information about you to an authorized personal representative, such as a lawyer, administrator, executor, or other authorized person responsible for you or your estate.

THREAT TO HEALTH AND SAFETY

We may disclose Protected Health Information to prevent or reduce the risk of a serious and imminent threat to your health or safety, or to the health and safety of another person or the general public.

COMMUNICATIONS ABOUT OUR PRODUCTS AND SERVICES

We may use and disclose your Protected Health Information to contact you about other Ginger Medical ACE products and services which we believe may be of interest to you.

LAW ENFORCEMENT

We may disclose your Protected Health Information to the police or other law enforcement officials as required by law or in compliance with a court order, warrant, subpoena, summons, or other legal process for locating a suspect, fugitive, witness, missing person, or victim of a crime.

AS REQUIRED BY LAW

We must disclose your Protected Health Information when required to do so by any applicable federal, state or local law.

JUDICIAL AND ADMINISTRATIVE PROCEEDINGS

Under certain circumstances, we may disclose your Protected Health Information in the course of a judicial or administrative proceeding in response to a court order, subpoena, or other lawful process.

RESEARCH

Under certain circumstances, we may use or disclose your Protected Health Information for research purposes. All research projects at Ginger Medical ACE are subject to review by a committee responsible for ensuring the protection of individual research subjects, appropriate patient authorization, and an adequate plan to safeguard Protected Health Information. In preparation for research, we may review limited Protected Health Information to draft research protocols, to identify prospective research participants, or for similar purposes.

HEALTH AND GOVERNMENT AGENCIES

As permitted by HIPAA, we may also disclose your PHI to:

• Public Health Authorities
• The Food and Drug Administration
• Health Oversight Agencies
• Military Command Authorities
• National Security and Intelligence Organizations
• Correctional Institutions
• Organ and Tissue Donation Organizations
• Coroners, Medical Examiners and Funeral Directors
• Workers Compensation Agents

ALL OTHER USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION

We will ask for your written authorization before using or disclosing your Protected Health Information for any purpose not described above. You may revoke your authorization, in writing, at any time, except for disclosures that the company has already acted upon or are required by law. Ginger Medical ACE will never sell your Protected Health Information to third-parties or use your identifiable information for marketing purposes unless you provide written authorization that explicitly authorizes such use. Ginger Medical ACE will not share psychotherapy notes unless you give us written permission, or as required by law, health and safety, or a government agency.

You have the following rights with respect to your Protected Health Information. To exercise any of these rights, please send a written request to our Privacy Office using the contact information provided at the end of this Notice.

RIGHT TO ACCESS PROTECTED HEALTH INFORMATION

You, or your authorized or designated personal representative, have the right to inspect or copy the Protected Health Information maintained by us. You also have the right to have us send an electronic copy of your medical record to a third party.

RIGHT TO REQUEST CONFIDENTIAL COMMUNICATIONS

You have the right to request that we communicate with you about your Protected Health Information by alternative means or to an alternative address, email, or phone number. Your request must be in writing and must specify the alternative means or location.

RIGHT TO CORRECT OR UPDATE INFORMATION

If you believe the Protected Health Information we maintain about you contains an error, you may request that we correct or update your information. Your request must be in writing and must explain why the information should be corrected or updated. We may deny your request under certain circumstances and provide a written explanation.

RIGHT TO AN ACCOUNTING OF DISCLOSURES

You may request a list, or accounting, of certain disclosures of your Protected Health Information made by us or our business associates for purposes other than treatment, payment, healthcare operations and certain other activities. The request must be in writing and state a time period, which may not be longer than the prior six years.

RIGHT TO REQUEST RESTRICTIONS

You have the right to request restrictions on our use and disclosure of your Protected Health Information. While we will consider all requests for additional restrictions carefully, we are not required to agree to a requested restriction except for Payment or Operations restrictions where payment has been made "out-of-pocket" and “paid-in-full.”

RIGHT TO A COPY OF THIS NOTICE

Upon request, you may obtain a paper or electronic copy of this Notice by contacting us at the address or email listed below.